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আমাদের যে কোন পণ্য অর্ডার করতে Whatsapp করুন বা কল করুন

 

🛡️ Privacy Policy


1. Introduction

Welcome to KinoKato. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.


2. Information We Collect

2.1 Personal Data

We may collect the following personal information:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

2.2 Payment Information

All payment-related information is processed securely through third-party payment gateways. We do not store your card or sensitive financial data.

2.3 Technical Data

We automatically collect:

  • IP Address

  • Browser Type and Version

  • Device Information

  • Time Zone and Location Data

2.4 Usage Data

Information about how you use our website, including pages visited, time spent, and actions taken.


3. Legal Basis for Processing

We process your personal data based on:

  • Your consent

  • Contractual necessity (to fulfill orders)

  • Legal obligations

  • Legitimate business interests


4. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Manage your account

  • Improve our services and website performance

  • Detect and prevent fraud

  • Send promotional communications (with your consent)


5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

  • Delivery and logistics partners

  • Payment processors

  • IT and service providers

  • Legal authorities (if required by law)


6. International Data Transfers

Your data may be transferred and processed outside your country where our service providers operate. We ensure appropriate safeguards are in place.


7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes


8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption and secure servers.


9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember user preferences

You can manage cookies through your browser settings.


10. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise your rights, contact us using the details below.


11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.


12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.


13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.


14. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: kinokato.bd@gmail.com
Phone: 01601882730
Customer Support: 9:00 AM – 9:00 PM (Everyday)


KinoKato is committed to protecting your privacy and ensuring transparency in how your data is handled.